Frequently Asked Questions

Everything you need to know about bringing Mocka style into your home.

What are your standard shipping timeframes?

Most in-stock items are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location, though regional areas may require additional time.

Do you offer a warranty on your furniture?

Yes, all Mocka products come with a 12-month warranty against manufacturing defects to ensure your peace of mind and long-term satisfaction.

What is your return policy if I change my mind?

We want you to love your space. If you change your mind, you can return items in their original packaging within 30 days for a store credit, minus shipping costs.

How can I track my order?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.

Do you provide assembly services?

Mocka furniture is designed for easy home assembly to keep costs low for our customers. Each product includes detailed instructions and all necessary hardware.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as flexible payment options like Afterpay, Zip, and PayPal.